Salon Business

07/03/2014

"Reactivate Missing Clients"

Hello my beautiful friends!

I want to share something HUGELY important when it comes to your clients returning to your chair regularly. As beauty professionals, it is our responsibility to reach out to our clients. If we don't reach out to them, we run the risk of losing them. An easy way to make sure we don't lose contact with them is through a simple phone call or text message. 

I encourage you to flip back in your book to four weeks ago. Looking at that week of clients, find those who have not yet rescheduled their next appointment with you. Now it's time for action! 

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06/19/2014

Send Your Clients a Thank You Email

Dear (Jane),

 

I would like to personally thank you for coming into the salon recently. I

want to let you know how much I appreciate your business! Please know that

all services and products are guaranteed!!! If your experience was anything

other than perfect please don't hesitate to call or stop by the salon to

let me know. I value your questions and comments!

 

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06/19/2014

3 Easy Steps To Client Retention

#1 Get Emmotionally Connected!

(Speaking From The Heart, and Then Listen!)

 

Have you ever been watching an Apple commercial, and after watching all of the wonderful things that you can do with an iPhone, somehow you just feel good inside. Then you may have realized that the entire commercial never even said a word, yet somehow you feel great and feel the need to get an iPhone.

 

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