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Send Your Clients a Thank You Email

06/19/2014

Dear (Jane),

 

I would like to personally thank you for coming into the salon recently. I

want to let you know how much I appreciate your business! Please know that

all services and products are guaranteed!!! If your experience was anything

other than perfect please don't hesitate to call or stop by the salon to

let me know. I value your questions and comments!

 

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Why “irrelevant” continuing education has to stop!

06/19/2014

Hello my amazing friends in the beauty world!

 

How many continuing education classes have you been to in the last few years that you REALLY loved and took something back to the salon to advance your career? I hope you said ALL of them! However, I have a sneaking suspicion that you may not have had a great experience in every one of them, and maybe not in ANY of them.

 

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3 Easy Steps To Client Retention

06/19/2014

#1 Get Emmotionally Connected!

(Speaking From The Heart, and Then Listen!)

 

Have you ever been watching an Apple commercial, and after watching all of the wonderful things that you can do with an iPhone, somehow you just feel good inside. Then you may have realized that the entire commercial never even said a word, yet somehow you feel great and feel the need to get an iPhone.

 

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